FAQ
When will I receive my order?
The processing of your order, the manufacture of the products and the (free) delivery require our team to take 7 to 15 working days maximum. We do everything we can to ensure that you receive your order as quickly as possible.
How can I track my package ?
You can track the progress of your order by clicking on the following link: Parcel Tracking
How much is shipping ?
We deliver our products worldwide. There is no minimum quantity required per order and all our deliveries are free, Except the shipping by DHL,Fedex, UPS will be charged additionally for USD50.00 per piece as requested by custsomer.
I did not receive my order
A problem with the Post? Parcel lost, broken, destroyed?
With our VIP delivery, Autoradio-Boutique takes care of the disputes for you. The satisfaction of our customers is our priority. We don't pass the blame on to the carrier by letting you "manage it". We take full responsibility by immediately sending you a new package at our expense.
Do not hesitate to contact us by email at sales@omnitekcarstereo.com: our team will do their best to meet your expectations.
Can I modify my order?
Yes, as long as your order is not "in process".
Our items undergo very strict quality controls before each shipment. However, if your products have any manufacturing defect, send us a photo of the product in question (in the original packaging if possible) to sales@omnitekcarstereo.com along with your order number. To be eligible for a return, your item must be unused and in the same condition that you received it.
Your security, our priority: our site only offers secure and guaranteed safe means of payment.
We accept :
Credit card
Debit cards
Paypal
is a global payment platform. It supports more than 150 local and global payment methods (Mastercard, Visa) to give you as many payment options as possible.
Your bank details or your credit card information will not be communicated to us. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at this time.
Is my information secure?
The "HTTPS" present in the URLs of our store testifies to the quality of our services. HTTPS is the variant of "http" secured by the use of SSL/TLS protocols. HTTPS is used to protect the financial transactions of merchant sites. As e-merchants, we are aware that the use of SSL is becoming essential these days. This is the best way to protect your data and protect yourself against any hacker or identity theft.
Visually, the SSL certificate is represented by a padlock that appears in the URL bar of the web browser. It is also represented by an "s" which means "secure" and which is added to the "http" protocol on the website in the address bar.
How can I order a product?
We make your purchases as easy as possible.
You select the desired product(s)
Click on "add to cart"
Click on the shopping cart icon at the top right (your “basket”) to finalize your purchases
We also offer you the option of creating an account to make the process even easier.
Can I combine my discount codes?
No. Except in exceptional cases, we only accept one and only one discount code per order.
I received an import tax
Autoradio-Boutique ships its products worldwide legally. However, the buyer is responsible for their country's import taxes, we are not responsible.
BtoB or "Wholesale" order
If you would like to order in bulk, email our team at sales@omnitekcarstereo.com
